I have issue with new SYSTM app. When I finish activity I can not load it in the app. I get error ‘This activity could not be loaded’
‘Something went wrong loading SYSTM. You device may be offline or we may be having issues on our end’
I do trainings on iPad which has stable internet connection. Videos work smoothly. After I finish training I see green icon on calendar which makes me think that activity is completed and synced. But there is certainly something wrong:
- I can not go into details due to error above. I tried on different devices like mac computer and iphone and I get exactly the same symptoms.
- I have two separate entries in calendar: first which was planned and second which was completed. I think they should be merged into single one after I finish planned activity.
- I did 4DP test and all metric was updated but rider type and metric visualisation graph is still from old historic test in the sufferfest app.
I know that it looks that my ipad is not syncing it to wahoo servers but…in the same time this activity syncs without any issues to strava. I have all activity details there. It means that wahoo server get my activity and sync it to strava. On the other hand support claim they do not see any completed activity under my account…
Do you have any ideas?